Smooth transition to System 10 for Halo customer UFiT Windows
September 10, 2016
The Hertfordshire-based company celebrates 30 years with Halo in 2016, citing the technical performance and versatility of its products, and attentive installer support among the many reasons for its loyalty.
System 10 has long been a ‘go-to’ profile for both domestic and commercial applications, relied upon for its technical prowess, thermal performance and versatile looks. “With this one system, we are able to produce a comprehensive range of window styles, as well as residential doors and frames”, explains Mark Richards, Sales Director for UFiT Windows. “We now offer a range of composite doors paired with the System 10 frame, which – via The VEKA UK Group – we are offering to other Halo fabricators in the area.
“We were naturally a little apprehensive about such a significant overhaul in our manufacturing, but Ian McNiffe – one of The VEKA UK Group’s Technical Service Engineers – made it such a smooth transition, there was barely any downtime in production.
“Demand for the new system has been astounding, and we are currently booking installations into November and December. We’re conscious that overlong lead times can be off-putting for customers, and as a result we’re taking on two additional installation teams to ensure we can continue to deal with orders to our high standard, and in a timely fashion.”
Besides fabricating Halo’s industry-leading PVC-U systems, UFiT benefits from both tiers of The VEKA UK Group’s installer support, being both a Halo Approved Fabricator and Network VEKA member. “VEKA’s backing helps to instil customer confidence in virtually any situation”, Mark continues. “The marketing support gives us access to customisable, professionally designed promo materials, helping us make the right first impression in print, on our vehicles, and in our showroom. We’ve just updated our extensive displays with System 10 products, and they look great!
“It’s an exciting time for UFiT Windows and our continuing relationship with Halo. With such great technical support and market-leading products, we’re confident of a long and successful future, working together.”