Popular questions

The number of chambers a profile system has affects how the U Value or energy rating is calculated but does not dictate it. A three chamber system can achieve a comparable range of results of a five chamber system dependant on the overall specification or mix of components used. For advice on the best system to meet any requirements please ask a suitably qualified surveyor or installer. Click here to find your nearest installer

As a VEKA fabricator, we will support your commercial growth every step of the way; from supplying outstanding products to technical support and everything in between. We understand that changing supplier can seem daunting, which is why we have teams in place to manage any transition. Just get in touch with us on 01282 716611 with any questions. 

Never, your data is securely stored at VEKA in order to email you about technical document updates for documents that you have previously downloaded.

No, VEKA is a PVCU extrusion manufacturer, we manufacture the PVCU profile that is then used by fabricators to make windows and doors which can then be installed into your home, we don’t manufacture any windows or doors at VEKA. Follow the link below to find a local installer of our products and services. Click here to find your nearest installerOr visit our homeowner site here.

VEKA plc systems are designed to achieve the best energy ratings they can but this depends on the overall specification and the requirements or capabilities of the installation. Outer frame size, reinforcing specification & glass type all affect the overall U value & energy ratings. On the other hand it may not always be beneficial to specify the highest rating as it may exceed the capabilities of the property or be in a location where no benefit is gained. For advice please contact our Technical department here technical@veka.com

Yes. Projects created by one user can be viewed or shared to aid collaborative working.

It is important that any frame, window or door is installed to the appropriate British standard.  Additional installation advice is available to installers for some of our more specialist systems but for generic please refer to the GGF (Glass & Glazing Federation) website. Visit here for more information. 

Stains or marks on PVCU windows or doors that cannot be removed with warm soapy water may be removed with a non-abrasive domestic cleaner. However, these may not be used to excess as they may affect the gloss finish. For products with a colour or woodgrain finish, you will need to contact your installer to recommend a product for cleaning the products.

We believe VEKA & Halo products can offer industry leading solutions with the variety of systems we offer, each of the systems has its own unique capabilities, contact one of the members of the team to advise on the best system to meet any requirements. Contact us here. 

The technical information available via the website has been created for the use of a variety of users, if you are unable to access a document it is likely that the document you are trying to access is not suitable for you based on your user profile. Try using the search function or contact one of the members of the team to find the right information for you, email technical@veka.com or call 01282 725361. Often installers try to access fabrication information, installers need to contact their fabricators for this.

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