Popular questions

VEKA Group extrudes profile for the manufacture of windows and doors. You will need to contact your installer to find out which hardware manufacturer their fabricator used. You can normally check your hardware for manufacturer branding.

Never, your data is securely stored at VEKA in order to email you about technical document updates for documents that you have previously downloaded.

VEKA Group employs a dedicated team of Business Development Managers for our fabricators and an installer support team covering the length and breadth of the UK.

Independent Network members receive an exclusive 10 year insurance backed guarantee, every homeowner completes a questionnaire upon the completion of an installation so installers can be independently audited on their standards, homeowner leads are passed onto local installers, a maintenance scheme with the opportunity to offer homeowners upgrades or further home improvements on a regular basis, a training program and a range of courses are available, finance packages for homeowners, a dedicated course designed by The Vocational College offering funding and many, many more benefits.

VEKA Group has a range of systems each with a set of products designed specifically for the UK market. Click this link for an installer in your area who will be able to recommend a product for your project. We also have a range of brochures detailing information on each product available and a dedicated homeowner site. Link to brochures link to Independent Network website.

If you would like products from a particular system, we can recommend an installer in your area who installs the exact product you are looking for. Fill in the Find an Installer form or contact salesenquiry@veka.com for more information.

In the unfortunate event of a problem occurring with your installation, contact the installer of your products in the first instance.

No, we only ever contact you for further information on your registration or to advise you of new versions of documents you have previously downloaded. However, please note, if you download all available technical documents and we update 6 documents you will receive 6 separate emails.

Four specially trained technical service engineers are at hand to solve any on-site problems that fabricators may encounter. Fabricators, installers, building contractors, architects and specifiers can download technical information on the product range at the touch of a button. Once you have registered we will keep you updated on any changes with technical downloads so you can rest assured you will always have the most up to date documents. Our technical team based in Burnley are also on hand for technical enquiries please email technical@veka.com or call 01282 725360.

Many of our IN members have their own showrooms. Please contact your local installer directly and they will be happy to assist.

VEKA Group has a range of doors including Residential Doors, Imagine Bi-Fold Door, Imagine Patio Door and the Imagine French Door. Fill in this form specifying ‘Doors’ to find installers in your area. Click here to find your nearest installer.

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