Popular questions

Please send an email to ukwebsite@veka.com with the email address you registered with along with your new chosen password. You will receive an email confirm within two working hours.

Please note our working hours are 8.30am-5pm Monday to Friday (excluding Bank Holidays)

Please go to our ‘Contact Us’ page and select the ‘Technical’ option form the drop down.

Yes. There are 29 colour and woodgrain options available on all products from the VEKA Group. You’ll need to speak to your local installer about what options they can recommend for your property. To request a Variations swatch book showing our full colour range simply email ukwebsite@veka.com with your name and address stating ‘Swatch book’ or use the contact us form here selecting marketing.

We believe VEKA & Halo products can offer industry leading solutions with the variety of systems we offer, each of the systems has its own unique capabilities, contact one of the members of the team to advise on the best system to meet any requirements. Contact us here. 

Of course, you can download a brochure via the IN website or request a brochure by emailing admin@inveka.co.uk with your name, address and your brochure request.

No, we only ever contact you for further information on your registration or to advise you of new versions of documents you have previously downloaded. However, please note, if you download all available technical documents and we update 6 documents you will receive 6 separate emails.

No, VEKA is a UPVC extrusion manufacturer, we manufacture the UPVC profile that is then used by fabricators to make windows and doors which can then be installed into your home, we don’t manufacture any windows or doors at VEKA. Follow the link below to find a local installer of our products and services. Click here to find your nearest installerOr visit our homeowner site here.

Through our ongoing development and testing we can recommend solutions to satisfy the huge scope of requirements for both domestic and commercial projects. Initial type test results and capabilities can be found on our BSI Kitemark License here. If you are unable to find evidence of a standard you are looking to achieve please contact one of the members of our team for advice.

VEKA Group employs a dedicated team of Business Development Managers for our fabricators and an installer support team covering the length and breadth of the UK.

Independent Network members receive an exclusive 10 year insurance backed guarantee, every homeowner completes a questionnaire upon the completion of an installation so installers can be independently audited on their standards, homeowner leads are passed onto local installers, a maintenance scheme with the opportunity to offer homeowners upgrades or further home improvements on a regular basis, a training program and a range of courses are available, finance packages for homeowners, a dedicated course designed by The Vocational College offering funding and many, many more benefits.

Independent Network members are vetted and audited on a regular basis to ensure that they are meeting and exceeding industry standards. I.N. is an organisation made up of local installers, that began in 1996 with the aim to improve the standards and reputation of double glazing installers. 20 years later, Independent Network are now Which? Trusted Traders approved and have 1 billion happy homeowners in the UK with a customer satisfaction rating of 98%. The Variations range is the largest offering of colour and woodgrain options in the market. With 29 foil options there’s a colour solution for any type of home whether it be modern and contemporary or heritage and traditional. Our extensive product range means that we have a product for any possible project, VEKA windows and doors a low maintenance, energy efficient offering to traditional timber windows. Click here to find out more.

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