Technical Questions

Please go to our ‘Contact Us’ page and select the ‘Technical’ option form the drop down.

Simply register on the VEKA UK site and select the WinDo diamond in the dashboard or, if you’re already registered, go to your dashboard and click on the WinDo Plan diamond. This will send a request to our technical team who will review your request and provide you with access.

WinDo plan is VEKA’s exclusive tool that offers instant access to thermal calculations whenever and where ever you need it!

The number of chambers a profile system has affects how the U Value or energy rating is calculated but does not dictate it. A three chamber system can achieve a comparable range of results of a five chamber system dependant on the overall specification or mix of components used. For advice on the best system to meet any requirements please ask a suitably qualified surveyor or installer. Click here to find your nearest installer

It is important that any frame, window or door is installed to the appropriate British standard.  Additional installation advice is available to installers for some of our more specialist systems but for generic please refer to the GGF (Glass & Glazing Federation) website. Visit here for more information. 

Through our ongoing development and testing we can recommend solutions to satisfy the huge scope of requirements for both domestic and commercial projects. Initial type test results and capabilities can be found on our BSI Kitemark License here. If you are unable to find evidence of a standard you are looking to achieve please contact one of the members of our team for advice.

CAD blocks designed for architectural drawings or 3rd party product development can be found here. Section details for use in machinery programming or tooling can be found here.

We believe VEKA & Halo products can offer industry leading solutions with the variety of systems we offer, each of the systems has its own unique capabilities, contact one of the members of the team to advise on the best system to meet any requirements. Contact us here. 

Fabricators can access wall charts for VEKA or Halo parts here, if you are not a fabricator and need a part number please contact a member of the technical team  email technical@veka.com or call 01282 725360.

VEKA UK systems are designed to achieve the best energy ratings they can but this depends on the overall specification and the requirements or capabilities of the installation. Outer frame size, reinforcing specification & glass type all affect the overall U value & energy ratings. On the other hand it may not always be beneficial to specify the highest rating as it may exceed the capabilities of the property or be in a location where no benefit is gained. For advice please contact our Technical department here technical@veka.com

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