Vacancies: Customer Marketing Manager

Closing date: 11/02/2022

Job description

Responsible for the proactive planning, developing and delivery of all VEKA’s customer marketing requests.

Responsibilities

  • Act as the point of call for all Customer Marketing requests
  • Work with the Sales and Commercial Teams to identify key customers, levels of support and reporting techniques including online dashboards
  • Management of all Customer Communications (from newsletters to product updates)
  • Development of any Bespoke Customer activities such as brochures, wall charts, etc. (liaising with the wider Marketing Team if relevant)
  • Development and ownership of all Customer Marketing portals
  • New Product/Service (current customer) Acquisition Marketing (on/offline) using relevant sources
  • New Customer Acquisition Marketing (on/offline) using relevant sources
  • Targeted Account Based Marketing Activity; including the development of bespoke landing pages, prospecting and onboarding communications
  • Print/Digital/Video content to launch new products/services
  • Ensure projects are completed to a high quality and on deadline
  • Establish creative consistency for the company and its brands working within VEKA brand guidelines
  • Prioritise and manage multiple customers and projects within design specifications and time restrictions
  • To liaise and maintain working relationships with colleagues and departments on day to day duties and issues.
  • To pursue and undertake professional development
  • To work in accordance to VEKA’s ACT values

Skills/experience required

  • Degree in Marketing or related field, or relevant hands on experience
  • c5 years of experience in customer facing marketing, ideally in an agency environment
  • Understanding of how to measure campaign success and taking actions based on data
  • Excellent oral & written communication
  • Excellent copywriting skills
  • A keen team player, team leader and mentor for others in the department
  • Confidence in negotiating with internal and external stakeholders
  • Excellent eye for detail

How to apply

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Step 1

Browse our current vacancies

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Step 2

Fill in the application form or upload your CV

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Step 3

A member of our team will be in touch

Need help? Call us on 01282 716611